Privacy Policy

1) Information About the Collection of Personal Data and Contact Details

1.1 General Information

Thank you for visiting our website and for your interest. Below, we provide details about how your personal data is handled when using our website. Personal data refers to all information that can be used to identify you personally.

1.2 Data Controller

The entity responsible for data processing on this website in accordance with the General Data Protection Regulation (GDPR) is Smoovay. The data controller is the individual or legal entity that determines the purposes and means of processing personal data, either alone or jointly with others.

1.3 Security Measures

This website uses SSL or TLS encryption for security purposes and to protect the transmission of personal data and confidential content, such as orders or inquiries. You can identify an encrypted connection by the "https://" in the URL and the lock icon in your browser’s address bar.

DATA COLLECTION WHEN VISITING OUR WEBSITE

When you visit our website for informational purposes only (i.e., without registering or providing information), we collect only the data transmitted by your browser to our server (“server log files”). This data is necessary to display the website properly and ensure stability and security:

  • Visited pages
  • Date and time of access
  • Amount of data sent (bytes)
  • Referrer URL (source of access)
  • Browser used
  • Operating system used
  • IP address (anonymised, if applicable)

This data is processed according to Article 6(1)(f) GDPR, based on our legitimate interest in ensuring the stability and functionality of our website. This data will not be shared or used for other purposes, except in cases where evidence of illegal use arises.

COOKIES

Cookies are small text files stored on your device to enhance your experience and enable specific website functionalities.

Types of Cookies We Use

  1. Session Cookies: These expire when you close your browser.
  2. Persistent Cookies: These remain on your device for a set period and help recognise your browser on your next visit.

Cookies may collect information such as browser type, location data, and IP address. Some cookies simplify processes like retaining items in your shopping cart.

Legal Basis for Cookies

  • Article 6(1)(b) GDPR: For fulfilling contractual obligations.
  • Article 6(1)(f) GDPR: For improving website functionality and design.

Third-Party Cookies

We may partner with advertising companies to enhance user experience. If third-party cookies are used, additional details will be shared.

Cookie Management

You can configure your browser to:

  • Notify you about cookies.
  • Allow or block cookies individually.
  • Block all cookies.

Browser-specific instructions:

Please note: Disabling cookies may limit website functionality.

CONTACT

When you contact us (via form or email), personal data is collected to process your inquiry. The type of data depends on the form you use. This information is stored and used solely to respond to your request and for related technical administration.

  • Legal Basis:
    • Article 6(1)(f) GDPR: For legitimate interest in addressing inquiries.
    • Article 6(1)(b) GDPR: If related to contract execution.

Data is deleted once your inquiry is resolved, provided there are no legal obligations requiring retention.

DATA PROCESSING FOR CUSTOMER ACCOUNTS AND ORDERS

Personal data is collected in accordance with Article 6(1)(b) GDPR when:

  • You provide data to create a customer account.
  • You provide data to execute a contract.

Your account can be deleted at any time by contacting us. Data is retained in compliance with tax and commercial retention laws and deleted thereafter unless further use is legally permitted.

USE OF YOUR DATA FOR DIRECT ADVERTISING

Newsletter Subscription

By subscribing to our newsletter, you consent to the use of your email address to send updates about our offers.

  • Double Opt-In: A confirmation email will be sent to verify your consent.
  • Legal Basis: Article 6(1)(a) GDPR.

You can unsubscribe at any time via the link provided in the newsletter. Upon unsubscribing, your email address will be removed unless further data usage is legally permitted.

Existing Customers

If you provided your email during a purchase, we may send updates about similar products under Article 6(1)(f) GDPR. You can opt-out anytime without incurring costs beyond standard transmission rates.

SOCIAL MEDIA PLUGINS

Facebook, Instagram, and Google+ Plugins

Our website uses social plugins from platforms like Facebook and Instagram. To protect your data, plugins are integrated as HTML links, ensuring no automatic data transfer. Clicking the link will redirect you to the respective platform.

These companies comply with the EU-US Privacy Shield, ensuring data protection standards equivalent to EU regulations.

WEB ANALYSIS AND ADVERTISING

Google Analytics

We use Google Analytics to analyze website usage. Data processing complies with Article 6(1)(f) GDPR for optimizing user experience. You can opt out via browser plugins or settings.

Google AdWords and Remarketing

We use Google AdWords for targeted advertising. Cookies help deliver interest-based ads. You can disable cookies in browser settings or through Google's Ad Preferences.

YOUR RIGHTS

Under GDPR, you have the following rights:

  1. Access (Art. 15): Request information about how your data is processed.
  2. Rectification (Art. 16): Correct inaccurate or incomplete data.
  3. Erasure (Art. 17): Request deletion of your data under specific conditions.
  4. Restriction (Art. 18): Limit how your data is processed.
  5. Portability (Art. 20): Receive your data in a transferable format.
  6. Objection (Art. 21): Object to data processing based on legitimate interest.
  7. Withdraw Consent (Art. 7(3)): Revoke previously given consent.
  8. Lodge a Complaint (Art. 77): File a complaint with a supervisory authority.

DURATION OF DATA STORAGE

We store your data only as long as necessary to fulfill its purpose or meet legal retention periods. Once these periods expire, your data will be deleted unless otherwise required by law.

For additional details, feel free to contact us directly.